Incidents | Jackrabbit Data Systems Incidents reported on status page for Jackrabbit Data Systems https://status.jackrabbitdatasystems.com/ https://d1lppblt9t2x15.cloudfront.net/logos/6e01fbba202114de4ced80b58fd5f8eb.png Incidents | Jackrabbit Data Systems https://status.jackrabbitdatasystems.com/ en Support Platform Outage https://status.jackrabbitdatasystems.com/incident/356718 Wed, 17 Apr 2024 12:33:00 -0000 https://status.jackrabbitdatasystems.com/incident/356718#facba1897b66c641f2105d6b3fd9e4c3871162d042d5d7a819e104cfabedd586 We are pleased to report that the earlier outage affecting our Support Platform has been resolved. Our engineering team successfully identified and addressed the issue, restoring full functionality to the platform. Support Platform Outage https://status.jackrabbitdatasystems.com/incident/356718 Wed, 17 Apr 2024 10:30:00 -0000 https://status.jackrabbitdatasystems.com/incident/356718#0551e1025348630c718763237296f8ac28d96e36b06c2fca2ba7221cec5113ce We are currently experiencing an outage affecting our Support Platform. Our engineering team is aware of the issue and is actively investigating to determine the cause and restore service. Emergency procedures are in place and functioning correctly. This ensures that our support levels remain unaffected. Our team continues to handle all urgent support queries through alternative protocols. Support system maintenance https://status.jackrabbitdatasystems.com/incident/271824 Thu, 12 Oct 2023 16:00:00 +0000 https://status.jackrabbitdatasystems.com/incident/271824#841f97b43ada1a9671abf17d7be5d3970d3a77a2dc762a2beb5e99eeb806ec73 Maintenance completed Support system maintenance https://status.jackrabbitdatasystems.com/incident/271824 Thu, 12 Oct 2023 14:30:00 -0000 https://status.jackrabbitdatasystems.com/incident/271824#8fbd8a9448c4705f5bc0b05c11ab90140ccec69b48906a785bd449098387469b To continuously provide you with the best possible service, we'll be conducting scheduled maintenance on our support system. During this period, the system may be temporarily unavailable.